Shipping Policy 48 Contiguous States
Online, Phone, Fax, and Mail Order Customers - We do our best to fulfill your order within 2 business days
and send most packages UPS or Fedex ground, unless otherwise specified by you.
Once payment is received you should expect to receive your order in 8-10 business days.
Total Order
Up to $ 39.99 - UPS/Fedex $ 9.00
$ 40.00 to $ 107.99 - UPS/Fedex $ 8.00
Over $ 108.00 - UPS/Fedex Free UPS/Fedex Next Day and 2nd Day Air Service is available at an additional charge.
Please call customer service at 1.800.630.5766 for rates and details.
Street address and telephone number must be included on all orders. UPS does not deliver to P.O. boxes.
Alaska, Canada, Hawaii, & International
We charge Exact Shipping to these locations. Please call for details.
Order Cancellation or Change Policy
Part of our customer service commitment is to ship orders as quickly as possible. Therefore:
You may cancel or change orders up until 3pm Eastern Time on the same day the order is placed.
Cancellations and changes are not accepted after 3pm Eastern Time, as all orders will have been packaged by that time.
Return Policy
For health protection reasons opened products are non-returnable!
If product is damaged, please call us within 72 hours of receiving your products. Please retain the product and packaging until you have contacted us.
A 20% re-stocking fee applies to all non-damaged returned items. Shipping Charges will not be refunded and customer pays return shipping.
For a quick re-order, call us at 1.800.630.5766 or fax: 1.703.780.8393
